Is your municipal bill actually right?
Send us your bill and meter history. We find the errors, compile the evidence, and draft a formal Section 102(2) dispute — ready for you to lodge. Three business days.
Secure checkout. Card or EFT.
What we look for
Most disputed bills are not mysterious. They are one of a handful of ordinary mistakes:
- Estimated readings that were never corrected
- The wrong tariff band for your usage
- Wrong property category or erf size on the account
- Charges that do not reconcile to the actual readings
- A meter reading that jumps without any change in usage
- Services billed that are not connected to your property
How it works
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You send your bill
Your latest municipal statement, and your meter readings if you have them. Nothing else. No appointment, no office visit. -
We find what is wrong
We go through the readings, the tariffs and the property record, and work out what has been charged incorrectly and roughly what it has cost you. -
You get a dispute ready to lodge
A compiled evidence file, a plain-language analysis, and a formal Section 102(2) dispute letter under the Municipal Systems Act — with your lodging deadline worked out. You lodge it in your own name.
Our guarantee
If we do not find a case, you do not pay. If our review finds no billing anomaly and no valid ground for dispute, we refund the R899 in full — and you keep the report showing your bill is clean.
If we are late, it is free. If we miss the three-business-day window, we refund you in full and you keep everything we produced.
What we do not promise. We cannot promise the municipality will agree, refund you, or act by any date. Nobody honestly can. What we guarantee is the work you are paying for: a correct, complete, properly grounded dispute in your hands, on time, or your money back.
What you get for R899
- Full check of your bill and meter history
- Written analysis: what is wrong and what it likely cost you
- Formal Section 102(2) dispute letter, ready to lodge
- Your lodging deadline, worked out and stated
- Delivered within three business days
Before you pay
What if my bill turns out to be correct?
Then we tell you so, refund you in full, and you keep the report. Knowing your account is clean is worth having — and we would far rather refund R899 than draft a dispute with nothing behind it.
Do you deal with the municipality for me?
No. We prepare the dispute and you lodge it yourself, in your own name. We are not a law firm and we do not represent you or act on your behalf.
How long do I have to dispute?
Section 102(2) disputes are time-sensitive, and the window depends on when the charge appeared on your account. We work out your deadline and state it in the pack. If you are already close to it, tell us when you send your bill.
What happens to my information?
We collect only what the review needs — your bill, meter history and property details. We use it to prepare your dispute and for nothing else, we do not sell it, and you can ask us to delete it at any time.